Services
ResolvePay offers three Holidays Act services for New Zealand employers: a review only, recalculations only, or a full review and recalculations. Every engagement is led by our directors, powered by our own recalculation tool, HART, and priced with a fixed quote.
Three services
Every option uses the same senior team, the same technology and a fixed quote agreed upfront.
We scope the size and nature of the problem and give you a clear report, so you know exactly what you're dealing with before you commit to anything else.
Best for: employers who don't yet know if they have a problem, or how big it is.
Our end-to-end service. We review, set the methodology, recalculate for every affected employee and set you up to get it right from here on.
Best for: employers who want it handled from start to finish.
Your HR team or advisers have done the review and set the methodology. We take the lengthy, manual recalculations off your hands and deliver results payroll can process.
Best for: employers whose HR team or advisers have already done the review.
Tailored support
Help with the work around a remediation, available on its own or alongside any service.
Choose and move to a payroll system set up to calculate leave correctly from day one.
Support to meet the review and recalculation requirements of an undertaking.
Check your agreements and policies line up with how leave is calculated.
Templates to explain the outcome and any payments to current and former staff.
Practical training so your payroll and HR teams get it right going forward.
Regular checks that your payroll stays compliant as rules, rosters and systems change.
Insight from your payroll data to spot risks and patterns early.
Clean leave balances and settings before the switch on 6 August 2028.
Payroll data analytics can cover work patterns, casual employee management, minimum contractual hours, visa hour requirements and payment codes. Our Holidays Act Recalculation Tool, HART, processes data from any payroll system. We also work with small businesses and accounting, consulting and legal partners.
How it works
A 15-minute call to understand the big picture and agree the period and workforce in scope. You then receive a fixed quote.
We tell your payroll team exactly what to extract, then cleanse the data, identify any gaps and resolve them using agreed assumptions.
HART runs every employee, every pay period and every leave type in scope, and models multiple scenarios.
A full, auditable report, ready for the board and your auditors, with support as you finalise payments.
FAQ
If you don’t yet know the size or nature of the problem, start with a review. If the methodology is already set, choose recalculations only. If you want it handled from start to finish, choose the full review and recalculations.
Pricing depends on the scope of the work, including the number of employees, employment agreements and payroll systems, the lookback period and the complexity of your data. Every engagement gets a fixed quote after an initial scoping call.
With timely decisions, a full review, recalculation and settlement can be completed in as little as three months. The biggest factor is usually decision-making on your side, followed by the speed and quality of your payroll data.
Case study
We work with employers and cannot advise individuals about their holiday pay. Speak with your manager, an HR or legal professional, or Citizens Advice Bureau.
Find more in our holiday pay resources or download our information pack.
A 15-minute call is all it takes to find the right option and get a fixed quote.