About us

Holiday pay and payroll data specialists.

ResolvePay is a New Zealand Holidays Act remediation specialist, operating since 2018 and led by directors Kathleen Webber and Jonathan Morgan. We help employers find, fix and close out holiday pay problems, backed by our own recalculation technology, HART.

Our story

Senior expertise. On every engagement.

We’re holiday pay & payroll data specialists, backed by industry-leading technology. Operating since 2018.

We knew there had to be a better way of identifying and recalculating historical and complex holiday pay issues, especially for businesses with large numbers of employees and more complex working arrangements. So, we did something about it.

ResolvePay is led by Kathleen Webber, Managing Director, and Jonathan Morgan, Technology Director. You get direct access to their experience at every stage. They lead each engagement, set the approach and review the results, drawing on years of resolving leave entitlement issues and complex data problems across New Zealand businesses, industries and payroll systems.

Jonathan Morgan and Kathleen Webber, directors of ResolvePay

Why ResolvePay

Established, specialist and independent.

Operating since 2018

Years of Holidays Act remediation across New Zealand businesses, industries and payroll systems.

Trusted by government

An All-of-Government Consulting Panel supplier.

Award-winning

Winner at The David Awards 2021.

New Zealand based

Client payroll data is held in New Zealand, with no offshore resources.

Our own technology

HART, our Holidays Act Recalculation Tool, built here for the Holidays Act.

Accredited partners

Accounting, consulting and legal firms partner with us for specialist recalculation.

Learn about HART, our values and our work with accredited partners.

What clients say

In their words.

We didn't know where to start until ResolvePay came along. Speed and accuracy were our main goals, both of which were exceeded.
CFO Utilities company
They spotted problems in our broader payroll processes that we had no idea were happening. They went above and beyond.
CFO Healthcare service
ResolvePay were great to work with from start to finish. They took our complex data and made the answers simple to understand.
Managing Director Large private healthcare company

References are available on request.

FAQ

About ResolvePay, answered.

Who is ResolvePay?

ResolvePay is a New Zealand Holidays Act remediation specialist, trading as Resolve Services Limited. We review payroll for compliance, recalculate what employees are owed and help employers put things right, using our own technology, HART.

Who leads ResolvePay?

Kathleen Webber, Managing Director, and Jonathan Morgan, Technology Director. They lead each engagement, set the approach and review the results.

Do you work with accounting, consulting and legal firms?

Yes. As ResolvePay Accredited Partners, firms lead the client relationship and the advice, while our data analysts and HART carry out the recalculations behind it.

Talk to a holiday pay specialist.

Find out how we can help your business reduce both cost and risk.